Tecta - Training Application

Training Catalog Details

431641d3-b643-4560-9794-d5c0a28e27b7

1. Basic Information

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2. Training Content

DHS Reqs

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FedCCDBG

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4. Document/Summary

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Summary

This class will give the learner ideas on how to communicate effectively and prevent and manage conflicts with staff members and parents.
Learning Objectives
• Identify barriers to communication
• Give examples of positive communication skills
• State the difference between passive, aggressive and assertive co mmunication
• List ways to manage conflict

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Training Catalog Details

1. Basic Information

2. Training Content

3. Delivery Info

4. Document/Summary

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