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1. Basic Information
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2. Training Content
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Summary
This training is designed to equip childcare providers with effective strategies for navigating difficult conversations with parents and guardians. Childcare providers often encounter challenging situations that require open and respectful communication. Learn how to prepare for difficult conversations, create solutions, execute a plan, and be able to provide families with additional resources for a range of concerns. You will leave the training feeling confident when addressing concerns while maintaining a positive relationship with families.
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