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b3c89235-8c9c-45c0-bc2c-eefd184bf633
1. Basic Information
Title
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2. Training Content
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FedCCDBG
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Summary
This course provides directors, administrators, and aspiring directors with a greater understanding of the value of good communication skills, as well as various techniques for listening and responding appropriately to staff, parents, and children. Upon completing this course, students should be able to list key phrases to remember when communicating, identify ways to improve their communication skills, define active listening, and explain methods to be used by staff members to communicate effectively. Also, this training is available in Spanish.
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