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Training Catalog Details
733691fa-3d1e-4f3f-8547-731e616cc118
1. Basic Information
Title
TrainTNID
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2. Training Content
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FedCCDBG
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4. Document/Summary
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Summary
This course examines practical tips for excellent customer service methods in child care programs and provides strategies for training staff in client service. Upon successful completion of this course, students should be able to define customer service, identify guidelines for excellent customer relations, and identify strategies for implementing customer service methods in a child care program. Also, this training is available in Spanish.
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